Updated May 15, 2020

Information about COVID-19

Southwestern Public Health

A collection of local resources and statistics.

Telehealth Ontario

Free non-emergency medical advice

Ontario Ministry of Health

Statistics about COVID-19 in Ontario

Public Health Ontario

Fact sheets available in English and French

Public Health Canada

Awareness resource topics: About COVID-19, At-Risk Groups, Being Prepared, Caregivers, Cleaning, Hand Washing, Isolate and Quarantine, Physical Distancing, Travellers, Workers

Available in multiple languages: Arabic, Bengali, Simplified and Traditional Chinese, Cree, Dene, Farsi, German, Greek, Gujarati, Hindi, Innu- Aimun, Inuinaktun, Italian, Korean, Michif, Mi’kmaq, Nunavik, Ojibwe, Oji-Cree, Polish, Portuguese, Punjabi, Romanian, Russian, Somali, Spanish, Tagalog, Tamil, Ukrainian, Urdu, Vietnamese

Health Literacy Project

Awareness resources from Harvard Health Publishing topics: COVID-19 Prevention, Abut Covid-19, Managing COVID-19, COVID-19 and Pregnancy, COVID-19 for 3-6 year olds, COVID-19 for 6-12 year olds, COVID-19 for 13-18 year olds

Available in multiple languages: Albanian, Amharic, Arabic, Armenian, Bengali, Creole, Simplified and Traditional Chinese, Dutch, Farsi, Filipino, French, German, Greek, Gujarati, Hindi, Hiligaynon, Italian, Japanese, Korean, Malay, Malayalam, Marathi, Navajo, Oromo, Portuguese, Polish, Punjabi, Romanian, Russian, Serbian, Spanish, Somali, Swahili, Tamil, Telugu, Turkish, Ukrainian, Urdu, Vietnamese

A guide for Temporary Foreign Workers

Specific information geared to temporary foreign workers including what they need to know before arriving, quarantine after arrival, and supports for if they get sick.


Screening Test – City of Toronto

Questions to ask clients before they enter buildings.

Available in multiple languages: Simplified Chinese, Amharic, Arabic, Bengali, Dari, Farsi, French, Korean, Pashtu, Portuguese, Punjabi, Somali, Spanish, Tamil, Urdu, Vietnamese

Government Supports

General Overview

Actions taken by the Government of Canada in response to COVID-19

Canada Emergency Response Benefit

If you have stopped working because of COVID-19

Financial Assistance for Newcomers

Details about Canada Child Benefit and CERB with clarifications for newcomers to Canada.

Available in multiple languages:Arabic, Chinese, Farsi, Italian, Korean, Portuguese, Punjabi, Spanish, Vietnamese

Employment Insurance

Changes to the program in response to COVID-19

Service Canada

Service Canada offices are currently closed, but support is available online and by telephone. Outreach information available in English and French

Municipal Updates

City of St. Thomas

Timely municipal updates and Frequently Asked Questions

Elgin County

Timely information about the County and what the current state of emergency means in relation to services

Settlement Agencies

Settlement agencies provide direct support to immigrants in the community. In Elgin County and St. Thomas there are two agencies.

Mennonite Community Services

Mennonite Community Services takes the health and safety of our clients, volunteers and staff seriously. Due to the current coronavirus pandemic all of our program offices are closed. We continue to provide support for essential appointments in the Mom & Baby program. And our Newcomer Settlement and Employment staff are ready to help you by telephone, email or WhatsApp messaging. Clients calling the main line will be directed to appropriate staff working from home. Please check our website and social media platforms for any updates.

YWCA Settlement Services

To help prevent the spread of Covid-19, the Settlement Services’ office is closed until further notice. Services for newcomers to Canada are offered online, by email and telephone. Please contact us if you or your family need help with settlement issues or accessing government and community services. Staff can also help to provide information and resources about the Covid-19 situation. All services are free. Interpretation and translation services may be available upon request.

Volunteer Opportunities

Community Help Connect

A local resource for volunteer opportunities in the community

Caremongering St. Thomas

A group of local people with a sewing machines, 3D printers, material, elastic, and buttons that are making caps, masks, and ear savers for our front line staff.


A coordinated effort to gather the supplies from the caremongerers and individuals supporting the front line with caps, masks, and earsavers.

Spark Ontario

Ontario database of volunteer opportunities