We heard loud and clear from newcomers and immigrants how overwhelming the integration and adaptation process can be, the difficulties in understanding the Canadian system, and the lack of familiarity with responding to the challenges of a new environment.

Newcomers and immigrants need timely, useful and accurate information to function in Canadian society. It is also important that newcomers and immigrants understand life in Canada, including laws, rights, responsibilities, and how to access community resources. Specific areas of focus are:

  • Support agencies/businesses/organizations providing services that may be accessed or needed by newcomers
  • Support newcomers to integrate/orient into Canadian norms
  • Work with settlement services to connect newcomers to mentors/volunteers/long term residents