This guide helps service providers and people in need of interpretation services understand what type of interpretation may be needed and what the options are in the St. Thomas and Elgin County area. It’s the responsibility of the organization to provide an interpretation service to make sure that the client understands what is being shared, discussed, or agreed upon.
There are lots of different kinds of interpretation services, which vary in cost and in guarantee of confidentiality. These include phone interpretation, informal online interpretation, and formal in-person interpretation services. All of these services are available to residents of St. Thomas and Elgin County.
The number of people in St. Thomas and Elgin County who speak languages other than English or French is growing every year. Understanding the available interpretation services is crucial.